Privacy Policy

1. Information We Collect

We collect the following types of information:

a) Personal Information

Provided directly by you:

• Full name
• Email address
• Phone number
• Address
• Payment information (processed securely through third-party payment gateways)
• Booking details (check-in/check-out dates, room type, guest preferences)

b) Automatically Collected Information

When you use our website:

• IP address
• Browser type
• Device information
• Cookies and usage data
• Pages visited and actions taken

c) Optional Information

Only if you choose to provide:

• Special requests (e.g., dietary needs, room preferences)
• Feedback forms and survey responses

2. How We Use Your Information

We use collected information to:

• Process hotel room bookings and manage your reservations
• Provide customer support
• Improve our website's performance and user experience
• Send booking confirmations, invoices, and updates
• Send promotional emails (only if you opt-in)
• Maintain security and prevent fraudulent activities
• Comply with legal obligations

3. Cookies Policy

Our website uses cookies to:

• Improve site functionality
• Remember guest preferences
• Analyze website traffic
• Provide a personalized experience

You may disable cookies in your browser settings, but some features may not work properly.

4. How We Protect Your Information

We use industry-standard security measures:

• SSL encryption
• Secure servers and firewalls
• Restricted access to personal data
• Regular security audits

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Sharing Your Information

We do not sell your personal information.

We may share data with:

• Trusted third-party service providers (payment processors, booking engines, email services)
• Government authorities if required by law
• IT/security partners to prevent fraud or cyber threats

All third-party partners are required to protect your data.

6. Your Rights

Depending on your country, you may have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion of your data
• Opt-out of marketing emails
• Disable cookies

To exercise these rights, contact us using the information provided in the Contact Us section below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

8. Data Retention

We retain your information only for as long as necessary to fulfill:

• Booking services
• Legal and accounting obligations
• Customer service purposes

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updated versions will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, you may contact us at: